Privacy Policy

Welcome to DriversHub. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how DriversHub ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website and use our services.

By accessing or using DriversHub, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

We collect several types of information to provide and improve our services:

Personal Information

• Name, email address, phone number, and mailing address
• Account credentials (username and password)
• Payment and billing information
• Driver's license information (when applicable)
• Communication preferences and correspondence with us

Usage Data

• IP address, browser type, and device information
• Pages visited, time spent on pages, and navigation paths
• Search queries and filter preferences
• Interaction with listings, offers, and messages
• Referring websites and exit pages

Vehicle Data

• Vehicle preferences (make, model, year, color, features)
• Budget and financing preferences
• Trade-in vehicle information
• Vehicle history and ownership records (when provided)

We use the information we collect for various purposes, including:

Service Delivery

• Creating and managing your account
• Matching you with relevant vehicles and dealers through our AI system
• Facilitating communication between buyers and dealers
• Processing transactions and offers
• Providing customer support

Personalization

• Customizing your experience based on preferences
• Recommending vehicles that match your criteria
• Remembering your searches and saved favorites
• Improving our AI matching algorithms

Communication

• Sending notifications about offers, matches, and messages
• Providing important service updates and announcements
• Sending marketing communications (with your consent)
• Responding to inquiries and support requests

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our platform, including hosting providers, payment processors, analytics services, and customer support tools. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, privacy, safety, or property, or that of others.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change and any choices you may have regarding your information.

With Your Consent

When you accept an offer from a dealer, your contact information is shared with that dealer to facilitate the transaction. We will always obtain your explicit consent before sharing information in this manner.

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Secure data centers with physical security measures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining appropriate safeguards.

You have certain rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you. We will provide this information in a commonly used, machine-readable format upon request.

Correction

You can update or correct your personal information at any time through your account settings or by contacting us directly.

Deletion

You can request deletion of your account and associated data. Please note that we may retain certain information as required by law or for legitimate business purposes.

Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your notification preferences in your account settings.

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your login status and preferences
• Analyze site traffic and usage patterns
• Deliver relevant advertisements
• Improve our services and user experience

You can control cookies through your browser settings. Please note that disabling cookies may affect certain features of our platform. We also honor Do Not Track signals where technically feasible.

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Insurance Partner - The Zebra

DriversHub partners with The Zebra to provide insurance quote comparison services. When you use this feature, you may be redirected to The Zebra's platform, where their privacy policy will govern the collection and use of your information. We may share limited information with The Zebra to facilitate the quote process, as described in our partnership agreement.

Analytics and Advertising

We use third-party analytics and advertising services that may collect information about your use of our platform and other websites. These services help us understand user behavior and deliver relevant advertisements.

DriversHub is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@drivershub.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through a prominent notice on our platform
• Provide you with the opportunity to review the changes before they take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: