Frequently Asked Questions

DriversHub is a car shopping site with real market data behind every listing. You can search millions of live listings nationwide, see what a vehicle is actually worth, and get help deciding whether a price is fair.

If you would rather not deal with the dealership yourself, our experts will negotiate for you.

Browsing and searching are completely free, and always will be. You can search every listing, compare prices and save searches without paying anything.

Two plans are available when you want more. DriversHub Pro is $9.99 and unlocks unlimited chat with Miles, market insights and DealScanner. Concierge is $99 and puts a DriversHub expert on your deal to negotiate with dealers on your behalf.

Not to search. Creating a free account unlocks dealer names, invoice pricing, price history and DealScanner, and lets you save searches and get alerts when new listings match.

Miles is our car expert you can chat with in plain English. Ask it to find vehicles, explain a window sticker, work out what a car should cost, or tell you whether the number a dealer gave you is any good.

Everyone gets a limited number of messages a day. Pro removes the cap.

Every listing is compared against similar vehicles actually for sale nearby, so you can see where it sits against the market rather than guessing. DealScanner shows you the comparable cars a dealer is competing with.

Yes. Save any search and we will email you when new listings match it. You can save as many as you like and turn alerts off per search.

Find a vehicle you want and start a negotiation. A DriversHub expert contacts the dealer on your behalf, pushes back on add-ons and junk fees, and works several dealers at once where it helps.

You are not in the middle of it. We bring back the numbers and you decide whether to take the deal.

Not during the negotiation. We handle the back and forth and confirm the out-the-door price before you go in. You still complete the purchase at the dealership.

No. Your contact details are not handed to dealers while we negotiate. That is the point of having us do it.

Pro ($9.99) is about doing it yourself with better information: unlimited Miles, market insights, DealScanner and full vehicle data.

Concierge ($99) is about not doing it yourself. It includes everything in Pro, and a DriversHub expert negotiates the deal for you.

Yes. Manage your plan under Preferences, Plan and Billing. Access runs to the end of the period you have already paid for.

Yes. Dealer plans start at $199 a month and scale with the size of your inventory. See the For Dealers page for what each tier includes.

Get in touch through the For Dealers page and we will sort out your dealership profile and inventory.

Data is encrypted in transit and at rest, and we do not sell your personal information. Details are shared with a dealer only when you tell us to.

Yes, from your account settings at any time. Deleting removes your saved searches, saved vehicles and message history.

Email support@drivershub.com and a person will get back to you.